Frequently Asked Questions
MY SCARF IS NOT THE INDICATED SIZE: HOW IS THAT POSSIBLE?
Each scarf is a unique product; therefore, the dimensions may vary by up to 5 centimeters in length and width.
If the scarf you received does not meet your expectations, you can request a return via email. Register the return online and then order a new scarf.
Please note that exchanges via other methods are not possible. We appreciate your understanding.
THE PRODUCT I WANT TO BUY IS OUT OF STOCK: WHEN WILL THE PRODUCT BE AVAILABLE AGAIN?
A number of our products are in high demand. To ensure you don't miss out, simply enter your email address on the product page. You will then automatically receive an email as soon as the product is back in stock, giving you the first opportunity to place your order.